Why Your Review Analysis Keeps Missing Critical Issues: Findings from Analyzing 157 Reviews
Last week I was chatting with a seller friend who complained that after using some tool to analyze reviews and modifying his product according to the report, the negative review rate didn’t budge.
I asked how he analyzed it. He said: “Exported the recent 100 reviews, ran them through AI, extracted the main issues.”
I said: “There’s your problem.”
You’re only analyzing the tip of the iceberg.